Conditions and Cancellation policies

Fees and programs

All excursions will be carried out when the minimum number of participants is reached.
If the minimum number of participants is not reached, the excursion fee will be refunded in full.

The quotas and the programs of the excursions could change during the season due to force majeure or adverse weather conditions.
The transfer booking request must be sent at least 24 hours before arrival.

 

Excursions – Cancellation policies

No refund will be given for cancellations notified less than 24 hours before the departure of the excursion.
Cancellations notified before 24 hours will result in a full refund.

From the 1st of September 2021, possession of green pass certification is mandatory to use the transportation service included in the excursion. The verification will be carried out by the driver at the time of the access to the vehicle.

 

Transfer – Cancellation policies

Notification of a cancellation less than 24 hours before the departure of the first service will not be reimbursed.
The cancellation notified before 24 hours from the departure of the first service provides a full refund of the fee.

From the1st of September 2021, all passengers over 12 must have the Green Pass certification to use the NCC transfer servic. The verification will be carried out by the driver at the time of the access to the vehicle